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To contact support, go to Creativcoin support and open a ticket. Please provide all relevant information, including your Poloniex Username and transaction IDs of any related deposits. Although we make no representations or provide no warranties about the speed of response, we will get back to you as soon as possible.

Frequently Asked Question

How to become a CreativMoney Merchant

How to buy Bitcoin (Crypto currencies)?

How to buy Bitcoin (Crypto currencies)?
- Credit / Topup your CreativCoin account  ,
- Search for Crypto sell offers, www.creativcoin.com/sell
- Choose the best trade offer and buy.

What is CreativMoney ?

CreativMoney is a revolutionary transaction platform that brings together different payment systems and methods in Africa under a secured and user friendly web application.Visit www.creativcoin.com/user/register to create an account.

How do i credit my CreativMoney account ?

CreativMoney account holders can deposit money into their account using the following methods:
- CreativMoney Vouchers: Contact us on a private message to buy CreativCoin Voucher from any country and we will provide you with a payment method.

- Bank transfer by Sofort: If you are in the UK or any Country that support's Sofort online banking.

- D-Voucher: If you own a paymenex account, you can use Paymenex D-Voucher to load your CreativCoin accout.

- Bank depsoit: We accept bank deposit from countries where we can already facilitate Bank deposit payments.

Payout payment methods, Charges and countries,

- Payout payment methods, Charges and countries,

Payment Method        Charges
Bank Accounts in Nigeria    ..................    0.2% plus 250 NGN
Cameroon Orange Mobile Money   ...................     1.7% plus 0 XAF
Bank South Africa    ......................    0.2% plus 10 ZAR
Ghana All Mobile Money    .......................    0.2% plus 25 GHS
Rwanda MTN Mobile Money   .......................     0.2% plus 500 RWF
Tanzania All Mobile Money    .......................    0.2% plus 2,000 TZS
Cameroon MTN Mobile Money    .........................    0.2% plus 250 XAF
Kenya MPESA    ......................    0.2% plus 300 KES
Uganda Airtel Money    ....................    0.2% plus 1,500 UGX
Uganda MTN Mobile Money    ...................    0.2% plus 1,500 UGX
Banks in Uganda (Same Day Pay Out)   ................     0.2% plus 25,000 UGX
Other Banks/Countries    ....................    0.2% plus 24.99 GBP
Bank UK/EU    .....................    0.2% plus 29.99 GBP
Bank Accounts in Kenya   ..................     0.2% plus 350 KES
Bank Ghana   ....................     0.2% plus 30 GHS
Cash Pickup    ......................    2% plus 0 USD

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